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userinit.exe and rundll32.exe failed applications please help HJT log included

Discussion in 'Windows - Virus and spyware problems' started by vcarter15, Aug 4, 2008.

  1. coqui3l

    coqui3l Member

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    windows defender found and removed "Trojan:Win32/Vundo.HT".

    vundofix in safemode didn't find anything.
     
  2. 2oldGeek

    2oldGeek Active member

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    ALRIGHT, coqui3l, you did an excellent job of cleanup. That’s what happens when someone can follow directions. [​IMG]


    Congratulations your log looks CLEAN

    Here is a suggestion to STAY Clean:
    Download and install Spywareblaster <= SpywareBlaster will prevent ActiveX and spyware from being installed.

    Also, in order to prevent the installation of Trojans and Malware on your machine Please download and install:
    Comodo BOClean
    This little jewel is an AntiMalware/AntiTrojan program that is very non-invasive. It doesn’t scan for malware that has been installed, it just sits in the tray and captures malware BEFORE it is installed.. It has about 60,000 definitions in the data base and updates 2 or 3 times a week, sometimes. Install this and you’ll never get another Vundo Trojan…..


    There are a few things you must do once you are completely clean:

    1. Time for some housekeeping

    Please download the OTMoveIt2 by OldTimer

    Save it to your desktop.
    Run the tool by clicking on the icon.
    • Click the Cleanup button.

    • The tools that we used as well as this one will be removed from your system.


    2. Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only


    Double-click ATF-Cleaner.exe to run the program.

    • Under Main "Select Files to Delete" choose: Select All.
    • Click the Empty Selected button.

    • If you use Firefox browser click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.

    • If you use Opera browser click Opera at the top and choose: Select All
    • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.

    • Click Exit on the Main menu to close the program.



    3. Now Set a New Restore Point to prevent possible reinfection from an old one.
    Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

    The easiest and safest way to do this is:

    • Go to Start > Programs > Accessories > System Tools and click "System Restore".

    • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.

    • Then go to Start > Run and type: Cleanmgr
    • Click "OK"
    Select the drive you want to clean usually C:
    Click OK
    When it completes the scan:
    • Click the "More Options" Tab.
    • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.


    4. Defragment your Hard Drive

    1.Open My Computer.
    2.Right-click the local disk volume that you want to defragment, and then click Properties.
    3.On the Tools tab, click Defragment Now.
    4.Click Defragment.




    And here are some tips to reduce the potential for spyware infection in the future:


    Make sure you keep your Windows OS current by visiting Windows update
    regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.


    And also see TonyKlein's good advice
    So how did I get infected in the first place?




    Enjoy your clean computer. Any questions?

    The oldgeek knows how to get the bugs out…. Oops, missed one..[​IMG]



    2OG
     
  3. coqui3l

    coqui3l Member

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    Thanks 2OG. :) Peace.
     
  4. 2oldGeek

    2oldGeek Active member

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    You are welcome, coqui3l.
     
  5. vcarter15

    vcarter15 Member

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    Hey Im back again and now I have a cd that is called the reinstallation dvd. My computer did not come with any other disks for the operating system because the os was preinstalled. Is this the correct dvd?
     
  6. 2oldGeek

    2oldGeek Active member

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    I haven’t the slightest idea, my crystal ball is a bit foggy.

    If that disk came with that computer, boot it up and you can re-install the operating system like it was when purchased.

    Or, contact the manufacturer and maybe they can guide you through a recovery from the HD..
     

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