Virus infestation problem

Yes it is. I am wondering whether I deleted something during the big clean up that I shouldn't have. I tried unplugging the external drive and rebooting then plugging it in again but no luck. I might try that again later.

 

Do you know how to open the device manager and see maybe you have lost a driver?

 

Also try another USB port. and if you have something like a thumb drive plug it in and see if it recognizes it..

 

check computer management to see if drive letter is assigned & could also be usb cable or it could be the usb housing of the external

while in device manager left click on any of the items in the device list then in the menu bar at top left click action & scan for hardware changes while external is still connected,sometimes it can take a while for auto detection forcing a scan can speed things up a bit

 

I checked Computer Management and no drive letter was assigned. I plugged a thumbdrive in and it was recognized. I then went into Device Manager. I then did some other stuff (I can't remember what) and was told that there was a problem with Multiport Communications Port (COM3)"This device isn't using any resources because it has a problem". I ran the troubleshooter which informed me that:

This device cannot find enough free resources that it can use (Code 12).
If you want to use this device you will have to disable one of the other devices on this system.

I am assuming that this all relates to the problem with the external drive.

 

I bet ddp knows cause he works on computers.. I build computers and don't do a lot of trouble shooting BUT, the last time I had problems with not recognizing a device and it gave me the (Code 12) I had to disconnect power, pull the battery, wait a couple of minutes to clear the CMOS. Replace battery and power cord then boot up in Bios and set to Optimized Defaults... That took care of it for me...

Where are you ddp? What you think?

2oG

 

Yeah, you're probably right. Those usb's are different but I didn't understand the not enuff resources thingy and thought that might just clear it up.

 

ddp, That sounds feasible and might be it.. I can't remember just what the problem was that I had. Seems like it was a video card and something?? Or maybe the usb drive just went tits up..

 

like you said, need to check out that drive on another computer before disassembling everything else

 

I'm afraid my mouse is USB. Actually it's a wireless mouse with the remote (?) plugged into the USB port on my Lenovo keyboard. Incidentally I got the message somewhere along the line that there was a conflict between two devices, though it didn't tell me which two.

 

Kafka, do you have a touch pad on that keyboard? If so, unplug the usb mouse and reboot to see if it finds the usb drive.

 

Kafka, I guess you are very confused at this point. I think both ddp and I were on the wrong wavelinks. I said to disconnect the battery but I was talking about a desk top motherboard battery and you have a laptop.. my bad! ddp said to get a ps2 mouse and laptops don't have ps2 ports..

I'm pretty sure you have a mouse touch pad on that laptop so unplug your usb mouse and your usb drive, turn off the laptop and then restart it without any usb devices connected. after it boots up on the internet hopefully it will download any drivers that may be missing..
Then plug in your drive and see if the computer finds it.. if it does then plug in your mouse and check it out.. if it can't find the drive then try plugging it into another computer to see if it works there.. if it works on another computer and not on yours, you will need to go to the device manager and look for missing drivers to be downloaded from there.. if it don't work on another computer - it's probably dead..

I'll be up a little longer but will crash soon.. so let me know if you come up with anything.. hopefully you will.

Good Luck
2oG

 

Yeah, me too.... had a desktop on my mind and couldn't shake it... Like I always say "at my age, everything either dries up or leaks!" LOL

 

I've got a desktop, not a laptop and I don't have a touchpad. I'll have to look around for a PS2 mouse. What are doing crashing at 2pm, 2oldGeek? The afternoon is young here in Oklahoma.

 

Dam, the only thing I got right was that you're an Ausey with a Yankee accent -