Hi, I cannot get Vista to recognize my Sony DCR-HC30 digital camera to work. I went to Sony Website and it required a CD-ROM's part number, which I don't have. Please help. Thanks a bunch.
Are you connected via firewire? What program are you using to capture? Have you tried WinDV? What would a CD-ROM part number have to do with this?
Hi GrandpaBW, Thank you for your reply. I went to Sony support's website and tried to find the driver for my digital camera DCR-HC 30. The site redirected me to a page that required (1)the model number, (2)the serial number, and (3)the CD part number. I have the first 2 items required, but I don't have the CD part number; thus, I wasn't able to download the driver required for Vista. I use variety of software to edit the video project. I don't think I'll be in trouble with the software. I only need the driver for Vista to recognize my digital camera. I really appreciate your help and concern. Please feel free to check out the website from Sony and advice me on what to do. Thank you again very much, http://support.d-imaging.sony.co.jp/cgi-bin/disoft/pmb2013/SPU_Installer0706e.cgi?fm=na
The site instantaneously scanned my computer and saw my OS was XP, and stated so. I could go no further. LOL
same here... arrrrgh.. sony spyware!!!! Didn't know what my OS was tho hehehehehe. The software is on the " CD-ROM w/USB Driver (Picture Package Software v.1.0 for Sony" which should be around for download somewhere. check your PM's
Your model also has a Firewire connection. Don't use USB to tranfer video, but Firewire: much better quality. And it is plug'n'play, so you should not need any driver.
