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Windows Explorer stops working

Discussion in 'Windows - General discussion' started by sierra7614, May 27, 2013.

  1. sierra7614

    sierra7614 Member

    Mar 23, 2012
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    I think there is something wrong with my laptop. Ever since it was new when I try to copy or move a large file (ex: video, audio) I'm getting annoying pop ups:
    Windows Explorer has stopped.
    Windows Explorer is restarting,
    Then: Runtime Error 231 pop up keeps popping up so I have to restart the laptop. I thought that when I do Format it it will fix the issue but it didn't. The laptop was customized and purchased from Sony a year ago.
    Sony 16" laptop
    Intel Core i7 - 2760QM CPU@ 2.4 GHz
    Win 7 professional 64 bit
    8 GB of RAM
    Does anyone know what's wrong with it?
  2. ddp

    ddp Moderator Staff Member

    Oct 15, 2004
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    do a scan disk/check for errors on the hard drive to see if have any bad spots on the drive. how many sticks of ram because 2 or more then run 1 stick at a time to see if still gets error or not?

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