When I try to open Windows Media Player from my desktop a message comes up which says:"An Internal Application Error Has Occured". I tryed to install Windows Media Player 10 but it says an error has occured too. Anyone know anything about this problem? Thanks
An internal application error has occurred. CAUSE This issue may occur if one or more of the Jscript registry key settings are incorrect. This behavior may also occur if the Jscript.dll file is missing or damaged. RESOLUTION To resolve this issue, use the following methods in the order that they are presented. Method 1: Reregister Jscript.dll and Vbscript.dll 1. Click Start, and then click Run. 2. In the Open box, type regsvr32 jscript.dll, and then click OK. 3. Click OK. 4. Click Start, and then click Run. 5. In the Open box, type regsvr32 vbscript.dll, and then click OK. 6. Click OK. If either of the files do not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Microsoft Windows XP, follow these steps: 1. Click Start, and then click Run. 2. In the Open box, type msconfig, and then click OK. 3. Click Expand File. 4. In the File to restore box, type the name of the file that you want to restore. 5. In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file. Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD. 6. In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want. 7. Click Expand. 8. In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart. Open a dialog box that previously experienced the issue that is described in the "Symptoms" section of this article. If the issue recurs, go to the next method. Method 2: Edit the registry Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. 1. Click Start, and then click Run. 2. In the Open box, type regedit, and then click OK. 3. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32 The (Default) value data should contain the following value: C:\WINDOWS\SYSTEM\JSCRIPT.DLL If it does not, double-click Default, type C:\WINDOWS\SYSTEM\JSCRIPT.DLL in the Value data box, and then click OK. 4. The ThreadingModel value data should contain the following value: Both If it does not, double-click ThreadingModel, and then type Both in the Value data box. 5. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32 6. Repeat steps 3 and 4 to edit this key, and then go to step 7. 7. Locate the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c262-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32 8. Repeat steps 3 and 4 to edit this key, and then go to step 9. 9. Exit Registry Editor. *From the Microsoft Knowledge Base Article - 831430
Thanks for the research but I have already tried that on another site. I've googled the error and I havn't come across a solution. Would someone please help me it's driving me crazy.
go into add and remove programs if its there ????? if not delete it and get wmp 10 reboot avter getting rid of first one
OMG THANK YOU GUYS SOOO MUCH!!! u solved my problem, lol http://forums.afterdawn.com/thread_view.cfm/281350 sry didnt work for ya buddy