just had a customer call me about this. I told her before but she forgot & let them access her computer till they mentioned her banking info when she remembered about the scam I told her & she hanged up on them. she does do online banking so went to the bank & explained what happened so the bank cancelled all cards & issued new ones plus new pin number(s). going there tomorrow to correct any possible problems that might be in her computer because of this. just to let you know that Microsoft or Apple do not have you phone number as not part of the installation procedure so if somebody calls usually with a east indian accent about your computer operating system has issues then hang up as is a scammer. I've been dealing with these scammers for years as they keep calling me about my windows issues even on a computer never been on the net. they use a phone list so never learn to stop calling me.