Hi all, can anyone help...my windows (xp) is running very slow apon startup....it loads ok but i cant do anything with it for about 15mins....when i try all i get is the programme is not responding...i have done all my scans to clear old files aetc and have defragged.. could it b that i need some more memory would this help....i have added some in the past or can anyone suggest a prog that will help with this problem... many thanks .
What are your PC specs? That info would be very nice to have. Run CpuZ and post everything back here.
sorry not being a brain box like you what sort of things do you need to know...not too technichal please...many thanks
Newbies + name calling = Solving the problem on your own. Since folk like you tend to want to bite the hand that feeds....the only suggestion I have for you is Google. Do your own research.
I've told you to download and run that program. It will then collect info about your PC and give you the option to save it as a log (i think - if not, write it out yourself). Then, post that info back here for us.
There may be a slight problem with that if nothing is working at all.. Suggest boot into safe mode.. ;-)
You two are more lenient than I've been lately.... If the computer's having problems booting...it's not from temp files or garbage building up. Spyware/adware/malware....viruses, trojans...and other hijacking programs need to be cleared from the machine.
i am sorry i have downloaded the prog that you suggested but i dont know how to use it i cant find anywhere that says save it as a log otherwise i would have done that...sorry
That's your decision Morph. Personally, I can't be bothered to pick up on someone asking for help. I didn't take any affence to what he said, so it's fine. Anyway, how to work CpuZ... 1. Extract CpuZ to the desktop (or wherever) and run the CpuZ exe (one that lokos like a pc chip) 2. Navigate to the About tab of cpuZ and find the button called "registeres dump.txt". 3. Save that file and then open it up. (shoudl open with notepad or whatever 4. copy and paste info here. Edit: Only paste the bits under headings "chipset" and "Processors Information" in the text documents here. Also, do you have virus and spyware software installed? If so, run scans. Do you have a firewall?
hi hope this is what you are looking for...if not i appologise in advance...many thanks Windows Version Microsoft Windows XP Home Edition Service Pack 2 (Build 2600) DirectX Version 9.0c Resources ------------------------------------------------------------------------------ Port I/O Space, BA=0xCF8, size=0x8 Memory I/O Space, BA=0xF0000000 Port I/O Space, BA=0xF000 Port I/O Space, BA=0xD800 Port I/O Space, BA=0xDC00 Memory I/O Space, BA=0xF6403000 Memory I/O Space, BA=0xF6400000 Memory I/O Space, BA=0xF6401000 Memory I/O Space, BA=0xF6402000 Memory I/O Space, BA=0xF6000000 Port I/O Space, BA=0xE000 Memory I/O Space, BA=0xF6404000 Memory I/O Space, BA=0xE0000000 Port I/O Space, BA=0xC000 Memory I/O Space, BA=0xF5000000 Memory I/O Space, BA=0xE8000000 Memory I/O Space, BA=0xF5010000 Port I/O Space, BA=0x1008, size=0x4 Memory I/O Space, BA=0xFEE00000, size=0x1000 Port I/O Space, BA=0x10E0 umber of processors 1 Number of threads 1 Processor 0 -- Core 0 -- Thread 0 Processors Information ------------------------------------------------------------------------------------ Processor 1 (ID = 0) Number of cores 1 Number of threads 1 (max 1) Name Intel Celeron Codename Northwood Specification Intel(R) Celeron(R) CPU 2.40GHz Package Socket 478 mPGA (platform ID = 2h) CPUID F.2.9 Extended CPUID F.2 Brand ID 10 Core Stepping D1 Technology 0.13 um Core Speed 2424.2 MHz (24.0 x 101.0 MHz) Rated Bus speed 404.0 MHz Stock frequency 2400 MHz Instructions sets MMX, SSE, SSE2 L1 Data cache 8 KBytes, 4-way set associative, 64-byte line size Trace cache 12 Kuops, 8-way set associative L2 cache 128 KBytes, 2-way set associative, 64-byte line size FID/VID Control no orthbridge SiS 655FX rev. 50 Southbridge SiS 964 rev. 36 Graphic Interface AGP AGP Revision 3.0 AGP Transfer Rate 8x AGP SBA supported, enabled Memory Type DDR Memory Size 768 MBytes Memory Frequency 168.3 MHz (3:5) CAS# 3.0 RAS# to CAS# 4 RAS# Precharge 4 Cycle Time (tRAS) 8 Memory SPD
That's just fine, thanks. I can't see anything wrong with your specs which would cause a problem likes yours. When you boot up, can you get into task manager (ctrl+alt+dlt) and post a print screen of this tab.. (here's a guide on how to post screenshots) Example: Also, can you do the following... 1. Start > Run 2. Type "msconfig" and hit OK 3. Wait for it to open up 4. Go to "Startup" tab 5. Take screenshots of all the listed programs and post those back here for us to look at. If you have trouble doing any of the above, do it in safe mode (see this on how to boot into safe mode).
i have read how to do screenshots but nothing is happening when i press on the print screen button ... thanks
If you have an F-Lock key on your keyboard, that's used to turn the F1 - F12 keys into F13 - F24. It also turns the PRNTSCRN button into the Sys Rq button which doesn't copy/paste (or anything else for that matter since the first days of computing). If you cannot use the PRNTSCRN button to copy/paste into paint, (or other image software app like PaintShop Pro), turn off the F-Lock key and try again.
its ok i think i will leave it its getting more and more complicated i will see if more memory helps.... many thanks
most likely you havent installed a new virus scanner and have pieces of spyware on your machine here is what you need to do go into control panel open system click advance which should be the last tab in the window select the virtual memory settings option change the virtual memory like this minimum size 1000 maximum size 2000 then select set you might have to restart after this restart go back into controll panel and click system then click the last option in the window again and change the windows performance option select adjust for best performance then click ok after this is the machine doesn't start up you need a malware removal tool go to www.download.com and download ad-aware se personal edition you can search for it by just typing in ad aware in there search window then install and update ad-aware to the latest version and run ad-aware do a complete scan by selecting custom scanning options and then select scan all larger files and compressed files then run the scan the scan should detect any malware or spyware and remove it things not to install after ad-aware do not install any internet explorer toolbars they all contain spyware including tracking cookies that can steal your info this toolbars include mysearch google lycos msn microsoft live toolbar once you have finished the scan go to www.google.com and do a search for avg antivirus free edition download it install it and update it run a full virus scan and your done you computer should be fixed and in working order
