WMV file causing computer to crash

Discussion in 'Windows - Software discussion' started by mj_zak, Jul 9, 2009.

  1. mj_zak

    mj_zak Member

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    I am trying to open a WMV file and whenever I try to open it the screen suddenly goes black and then the computer then switches into safe mode (I assume safe mode - big blocky text and blocky graphics) And I get this message "The ialmrnt5 display driver has stopped working normally. Save yourwork and reboot the system to restore full display functionality. "
    I am currently running Win XP, 1.69GHz, 640mb RAM, quiet an old computer, a bit slow, with a monitor running at about 1024x768.
    Now, the WMV file was originally a HD quality video we shot. So could it be that my computer simply cant handle it or could the file be corrupt somehow?
     
    Last edited: Jul 9, 2009
    mj_zak, Jul 9, 2009
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  2. dailun

    dailun Active member

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    First update your display driver and/or make sure that it is current.

    This is what has fixed this problem for others.
     
    Last edited: Jul 9, 2009
    dailun, Jul 9, 2009
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  3. mj_zak

    mj_zak Member

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    Hi thanks for the reply. What is the proceedure for updating the display driver?
     
    mj_zak, Jul 9, 2009
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