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Computer shuts down when trying to burn data with Nero

Discussion in 'Nero discussion' started by cedd4, Dec 16, 2005.

  1. cedd4

    cedd4 Member

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    Everytime I try to burn data cd or audio cd with nero my computer screen goes black and my computer restarts. I have this problem on both my computers. I've used different media and tried both quick copy and also copy to HD with same results.
     
  2. 9mmruger1

    9mmruger1 Regular member

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    How much RAM do you have?

    Burning is very CPU intensive and generate lots of heat. You could have a shortage of ram, overheating, or a combination of both.
     
  3. dabig25

    dabig25 Regular member

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    PC could be getting too hot inside while burning.

    Have you tried any other software for burning ? I don't think it's
    a software issue.

    I had the same problem awhile back. Had to reload my OS & installed a better CPU fan.

    Works fine now , no problems.
     
  4. cedd4

    cedd4 Member

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    Both cpu and mb running at around 29c with "cool and quiet" AMD probe. I have 3 chassi fans plus my psu fan and my cpu fan. This box runs cool. Custom made.

    I've tried everything. I've changed write speeds and read speeds, different media, removed and reinstalled Nero, and its the same results on my pc and on my daughters pc.
     
  5. dabig25

    dabig25 Regular member

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    Have you tried any other burning softwares, on your PC ?

    To see if it is Nero ?
     
  6. cedd4

    cedd4 Member

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    I've used other software like alcohol 120 and cd clone and iomega hotburn without any problems.
     
  7. dabig25

    dabig25 Regular member

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    What OS are you using ?

    Hopefully some other members can help, cause I'm ruuning out of ideas of what it could be.

    Maybe it is a software conflict ?
     
  8. MaxBurn

    MaxBurn Regular member

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    Check your ASPI layers. You can use nero info tool. If your system reboots when trying to run infotool, you probably have a corrupted ASPI for your system. I saw this happen on a friends system. Anytime he tried to burn a CD with nero his system would reboot, but it worked fine on DVD burning. His system ASPI was corrupt.
    Try using this:
    http://www.afterdawn.com/software/cdr_software/cdr_tools/aspi.cfm
    and see if that helps.
    Here is a thread on ASPI where i show a screen shot of what nero info tool reports:
    http://forums.afterdawn.com/thread_view.cfm/259118
     
  9. MaxBurn

    MaxBurn Regular member

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  10. cedd4

    cedd4 Member

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    I ran the Info tool for Nero and my pc rebooted on its own like you thought it would so I downloaded the Aspi you suggested but now I can't figure out how to install it. It has a "Read me" which tell you to run "install.bat" but how do you do that?
     
  11. Jeanc1

    Jeanc1 Guest

    you click on it and a DOS window will pop up and run -- a bat file is a script file !

    If you already have an ASPI installed and its corrupt -- first step is to remove that .. you should see a file called KillAspi.. that is what is run first.. then the Install.bat

    Good Luck
     
  12. cedd4

    cedd4 Member

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    I'm sorry, I'm a newbie. I opened the file "MS-DOS batch file" but all its saids is "press any key to continue" it doesn't allow you to type anything.

    I guess I need step by step instructions on how to ibstall this new aspi and how to run that "killaspi" you mentioned.
     
  13. Jeanc1

    Jeanc1 Guest

    Cause I dont know what you downloaded ... maybe you should go to this place :- http://radified.com/ASPI/forceaspi.htm

    you will see that you can download [bold]forceASPI17.ZIP[/bold] -- once you have that -- follow the instructions that are given on that page.

    It cant be better explained then that.

    When you click for example DumpASPI -- you will see a DOS window pop open and it will run the script and confirm it has dumped the ASPI .. all you do is X out that window.

    Next you do the same with the instASPI -- click it -- it will pop a new DOS window and confirm it has installed the ASPI.. you X out that window.

    Sorry but I cant be clearer then that
    Smiles..
     
    Last edited by a moderator: Dec 17, 2005
  14. cedd4

    cedd4 Member

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    Thanks, I'll try that now.
     
  15. cedd4

    cedd4 Member

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    No luck!

    Installed forceaspi but no change. I installed the aspi 4.71.2 that MAXBURN suggested and I can now run my info tools on Nero without it rebooting but it still reboots when trying to burn cd's. New error message "IRQL not equal or less...??? also shows when my screen goes blank but it happens soo fast I can't read all of it. I can burn dvds fine with shrink>nero but not cd's. I have no other problems with any software, cdclone, dvd decypter, or hotburn.
     
  16. Jeanc1

    Jeanc1 Guest

    Is that Nero 7 ?? If it is , better search the threads in Nero -- here.

    Looks like you are not alone with problems !
     
  17. cedd4

    cedd4 Member

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    Thanks.

    If I can't fix the problem, I'll just uninstall it. Thanks for your time.
     
  18. rhdonkin

    rhdonkin Guest

    I have the same problem of PC rebooting when I click on the features for burning.

     
  19. cedd4

    cedd4 Member

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    Are you able to run your info tools from Nero?
     
  20. rhdonkin

    rhdonkin Guest

    I have Nero 7 Ulta that I purchesed from Comp USA
    I am running window MCE - Windows NT build 2600

    Yes I am able to run Nero tools, info,cd-dvd speed, and was able to create 2 Image drives.

    When I choose from Photo And Video

     

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