I and my brother recently purchased v180 phones. I also DLed phonetools and the v180 drivers, and I tried running phone tools on 2 seperate computers. I was able to transfer mp3's and pics the first time I used the software on each computer. But every time after that, Phone tools just says 'initializing' and doesn't recognize the phone. Anybody have a solution to this? And does anyone know if you need Motorola's phone cable or will any mini-usb cable do?