Hi, I have tried burning my DVDs with Nero, and occasionally I get a write error. I've been using this burner for almost a year and this problem occurs sporadically and then will randomly resolve. I usually run some anti-virus programs thinking maybe that will take care of the problem. It did not work this time. I am able to burn the DVD to my computer, but when I use Nero to copy to a blank DVD, I get the log below. The DVDs I use are not a problem - I've been using the same types - this error occurs no matter what DVD I try to burn, and the software is usually able to create the DVD on someone else's computer. Any help fixing this would be much appreciated. Thank you! Sincerely, Jane Plextor Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 1:35:32 PM Nero Version: 6.6.0.14 Internal Version: 6, 6, 0, 14d (Nero Express) Recorder: <PLEXTOR DVDR PX-740A> Version: 1.01 - HA 2 TA 0 - 6.6.0.14 Adapter driver: <> HA 2 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <QSI CDRW/DVD SBW-242>Version: UD22 - HA 1 TA 0 - 6.6.0.14 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : HITACHI_DK23EB-40 atapi Port 0 ID 0 DMA: On CdRomPeripheral : QSI CDRW/DVD SBW-242 atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === QSI CDRW/DVD SBW-242 D: CDRom0 PLEXTOR DVDR PX-740A E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523496kB) Free physical memory: 120MB (123424kB) Memory in use : 76 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 29.10.2006 UDF/ISO compilation 2:02:30 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation started 2:02:30 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation completed (no file modified) 2:02:30 PM #3 Text 0 File Isodoc.cpp, Line 6314 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet :FALSE Allow pathdepth more than 8 directories : FALSE Allow more than 255 characters in path : FALSE Write ISO9660 ;1 file extensions : TRUE 2:02:30 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832 DVD-Video files sorted 2:02:30 PM #5 Text 0 File Reader.cpp, Line 127 Reader running 2:02:30 PM #6 Text 0 File Writer.cpp, Line 122 Writer PLEXTOR DVDR PX-740A running 2:02:30 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3297 First writeable address = 0 (0x00000000) 2:02:30 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3297 First writeable address = 0 (0x00000000) 2:02:30 PM #9 Text 0 File Burncd.cpp, Line 3230 Turn on Disc-At-Once, using DVD media 2:02:30 PM #10 Text 0 File DlgWaitCD.cpp, Line 267 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2286111 (508:01.36, 4465MB) 2:02:30 PM #11 Text 0 File DlgWaitCD.cpp, Line 279 Write in overburning mode: NO (enabled: CD) 2:02:30 PM #12 Text 0 File DlgWaitCD.cpp, Line 2433 Recorder: PLEXTOR DVDR PX-740A, Media type: DVD+R 2:02:30 PM #13 Text 0 File DlgWaitCD.cpp, Line 445 >>> Protocol of DlgWaitCD activities: <<< ========================================= 2:02:30 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [PLEXTOR DVDR PX-740A] -------------------------------------------------------------- 2:02:31 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [PLEXTOR DVDR PX-740A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2286112 | lead-out | 1 | 0x41 | 0x00 2:02:31 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 2:02:31 PM #17 Text 0 File Burncd.cpp, Line 4114 Cache writing successful. 2:02:31 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 2:02:31 PM #19 Phase 65 File dlgbrnst.cpp, Line 1832 Burn process started 2:02:31 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2643 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 2:02:31 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0B6A0600 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x24 0x00 2:02:31 PM #22 SCSI -1065 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03906000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x20 Sense Qual: 0x00 CDB Data: 0xE9 0x00 0x22 0x0A 0x00 0x00 0x00 0x00 0x00 0x08 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x20 0x00 2:02:31 PM #23 Text 0 File DVDPlusRW.cpp, Line 655 Start write address at LBA 0 DVD high compatibility mode: Yes 2:02:56 PM #24 SCSI -1135 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0AF20000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x0C Sense Qual: 0x00 CDB Data: 0x2A 0x00 0x00 0x00 0x53 0xE0 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x0C 0x00 2:02:56 PM #25 CDR -1135 File Writer.cpp, Line 311 Write error 2:02:56 PM #26 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 2:02:57 PM #27 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 2:02:59 PM #28 Phase 127 File dlgbrnst.cpp, Line 1832 Generating DVD high compatibility borders 2:03:13 PM #29 Phase 129 File dlgbrnst.cpp, Line 1832 Generating DVD borders completed successfully 2:03:13 PM #30 SCSI -1065 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03906000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x20 Sense Qual: 0x00 CDB Data: 0xE9 0x00 0x22 0x0A 0x00 0x00 0x00 0x00 0x00 0x08 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x20 0x00 2:03:13 PM #31 Phase 67 File dlgbrnst.cpp, Line 1832 Burn process failed Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 4:16:24 PM File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 3:23:54 PM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Edit out your serial number Update firmware to 1.02 from here http://plextor.jp/download/firmware/px740_102.zip You have Roxio installed, it clashes with Nero, to remove, run this zapper http://www.softpedia.com/get/Tweak/Uninstallers/Roxio-Zap.shtml Sometimes it IS the case where the discs are poor quality, especially memorex or CMC Mag discs....your log doesnt indicate the discs you are using.
Thank you for the response! I updated my firmware and zapped Roxio, but the burn process still failed. This time I got the invalid block address error (This is when I added the entire DVD folder that was copied to be burned - when I got the write error, I had only added the video subfolder). The DVDs I use are Memorex DVD+R - I know it's not the DVDs because I've used the same DVDs to burn with the same software and same video on another computer and it is successful. And previously the DVDs have also worked on my laptop. Let me know if there are any other suggestions. Your help is much appreciated! Thanks again, Jane Plextor 1A20-0222-... Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 1:35:32 PM Nero Version: 6.6.0.14 Internal Version: 6, 6, 0, 14d (Nero Express) Recorder: <PLEXTOR DVDR PX-740A> Version: 1.02 - HA 2 TA 0 - 6.6.0.14 Adapter driver: <> HA 2 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ? CD-ROM: <QSI CDRW/DVD SBW-242>Version: UD22 - HA 1 TA 0 - 6.6.0.14 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : HITACHI_DK23EB-40 atapi Port 0 ID 0 DMA: On CdRomPeripheral : QSI CDRW/DVD SBW-242 atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === QSI CDRW/DVD SBW-242 D: CDRom0 PLEXTOR DVDR PX-740A E: CDRom3 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 74448896 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 511MB (523496kB) Free physical memory: 128MB (131788kB) Memory in use : 74 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 29.10.2006 UDF/ISO compilation 6:13:52 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation started 6:13:52 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation completed (no file modified) 6:13:52 PM #3 Text 0 File Isodoc.cpp, Line 6314 Iso document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet :FALSE Allow pathdepth more than 8 directories : FALSE Allow more than 255 characters in path : FALSE Write ISO9660 ;1 file extensions : TRUE 6:13:52 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832 DVD-Video files sorted 6:13:53 PM #5 Text 0 File Reader.cpp, Line 127 Reader running 6:13:53 PM #6 Text 0 File Writer.cpp, Line 122 Writer PLEXTOR DVDR PX-740A running 6:13:53 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3297 First writeable address = 0 (0x00000000) 6:13:53 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3297 First writeable address = 0 (0x00000000) 6:13:53 PM #9 Text 0 File Burncd.cpp, Line 3230 Turn on Disc-At-Once, using DVD media 6:13:53 PM #10 Text 0 File DlgWaitCD.cpp, Line 267 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2286111 (508:01.36, 4465MB) 6:13:53 PM #11 Text 0 File DlgWaitCD.cpp, Line 279 Write in overburning mode: NO (enabled: CD) 6:13:53 PM #12 Text 0 File DlgWaitCD.cpp, Line 2433 Recorder: PLEXTOR DVDR PX-740A, Media type: DVD+R 6:13:53 PM #13 Text 0 File DlgWaitCD.cpp, Line 445 >>> Protocol of DlgWaitCD activities: <<< ========================================= 6:13:53 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [PLEXTOR DVDR PX-740A] -------------------------------------------------------------- 6:13:53 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043 Prepare recorder [PLEXTOR DVDR PX-740A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2286112 | lead-out | 1 | 0x41 | 0x00 6:13:54 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 6:13:54 PM #17 Text 0 File Burncd.cpp, Line 4114 Cache writing successful. 6:13:54 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 6:13:54 PM #19 Phase 65 File dlgbrnst.cpp, Line 1832 Burn process started 6:13:54 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2643 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 6:13:54 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03906600 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x24 0x00 6:13:54 PM #22 SCSI -1065 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03906000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x20 Sense Qual: 0x00 CDB Data: 0xE9 0x00 0x22 0x0A 0x00 0x00 0x00 0x00 0x00 0x08 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x20 0x00 6:13:54 PM #23 Text 0 File DVDPlusRW.cpp, Line 655 Start write address at LBA 0 DVD high compatibility mode: Yes 6:14:34 PM #24 SCSI -1064 File Cdrdrv.cpp, Line 1436 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0AF40000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x21 Sense Qual: 0x02 CDB Data: 0x2A 0x00 0x00 0x01 0x3E 0x20 0x00 0x00 0x20 0x00 0x00 0x00 Sense Data: 0x71 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x21 0x02 6:14:34 PM #25 CDR -1064 File Writer.cpp, Line 311 Invalid block address 6:14:34 PM #26 Text 0 File ThreadedTransfer.cpp, Line 228 all writers idle, stopping conversion 6:14:34 PM #27 Text 0 File ThreadedTransfer.cpp, Line 222 conversion idle, stopping reader 6:14:35 PM #28 Phase 127 File dlgbrnst.cpp, Line 1832 Generating DVD high compatibility borders 6:15:25 PM #29 Phase 129 File dlgbrnst.cpp, Line 1832 Generating DVD borders completed successfully 6:15:25 PM #30 SCSI -1065 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03906000 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x20 Sense Qual: 0x00 CDB Data: 0xE9 0x00 0x22 0x0A 0x00 0x00 0x00 0x00 0x00 0x08 0x00 0x00 Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12 0x00 0x00 0x00 0x00 0x20 0x00 6:15:25 PM #31 Phase 67 File dlgbrnst.cpp, Line 1832 Burn process failed Existing drivers: File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 3:23:54 PM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for src) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Heres something you should read about memorex http://forums.afterdawn.com/thread_view.cfm/262544 You can also update your Nero from here, both packages http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe Package 2 http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe